Changing Email Address or Sign-In Name

Epicenter collects 2 emails addresses for each user: a "Sign-In" email (used for signing in and resetting your password) and a "Contact" email address (used for sending you alerts).

To Modify Your "Sign-In" Email Address:

  1. Acces your Profile page (click on your name at the top or the  button on the Home page)
  2. Click
  3. On the Account Settings Update page, enter your new email address
  4. Click 
  5.  You will be asked to enter in your current password for the change to take effect.

To Modify Your "Contact" Email Address:

  1. Acces your Profile page (click on your name at the top or the  button on the Home page)
  2. At the bottom-left, click  
  3. Modify your email address.
  4. Click 

To Modify Your Sign-In Name

  1. Contact the Epicenter Support Team
  • 1-855-889-1624
  • Open a ticket
  • support@epicenternow.org
Please note that you can also sign in using your Sign-In Email Address instead of your username.  Therefore, if you do not want to contact the Epicenter Support Team to change your Sign-In Name, you can always modify your Sign-In Email Address and use that instead.

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