System Administrator Support

Epicenter System Administrator Handbook

A PDF copy of the Epicenter System Administrator Handbook is provided in the attachments section below.

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Adding/Removing Users

Adding Users Please note: Only the System Administrators from each Epicenter Licensing Organization have the ability to add or remove users. If you are not an Epicenter System Administrator: Click here. I...

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Edit Submissions after the Due Date or Status Change

If the due date has passed or the original status of the submission has been changed and you would like to put the submission back in Edit Mode, this help article provides the steps for the System Administrator...

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Setting up a new Board, School or Management Organization

This article contains videos for setting up a new board, school, or management organization in Epicenter. Once setup, you will also want to create the User Groups for the school staff and management organizatio...

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Granting Permissions to Manage Board, School and/or Management Organization Contacts

If you are an organization that simply needs to know who is serving on your school's boards and you do not play any role with appointing the members, we encourage you to empower your schools to manage the Board...

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Deactivating a School/Board

When deactivating a school and/or board from Epicenter, we recommended the following steps: Step 1: Verify that all the school/board's submissions have been uploaded. Once you deactivate a board or school,...

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Creating a New Submission Type for Uploading

A submission type is a structure that defines the parameters of how any submission (document, certification of completion, and/or narrative [text]) can be uploaded to Epicenter. To create a new submission type...

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Scheduling Non-Recurring Individual Requirements

This page describes scheduling a non-recurring, individual submission requirement. If you're looking to schedule collection requirements and/or recurring requirements, follow the appropriate link below: Sc...

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Scheduling Recurring Individual Requirements

This page describes scheduling a recurring, individual submission requirement. If you're looking to schedule collection requirements and/or recurring requirements, follow the appropriate link below: Schedu...

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Editing an Individual Requirement in Compliance Center

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