System Administrator Support

Board Seat Expiration Date is Missing

A board member Seat will only display a Last Term Expiration date if the board is set up with a Term Length. The Term Length for board members is listed on the Board Setup page. Typically, the number of years...

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Entered wrong effective start date for Board Member

Once you promote a board candidate to the board, you can update their original effective start date. This is done by selecting the member from the Members tab; within their Terms Served section, select the Appo...

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Picking Your Epicenter System Administrator

The Epicenter System Administrator is the most crucial role within the setup process. It’s important to choose someone who is dedicated to fulfilling these responsibilities. GENERAL STATEMENT OF RESPONSIBILITY...

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Whether to Deactivate or Disable Submission Types

If you've found that you no longer have need of a submission type, but there have been submissions made using it*, you have two options to prevent the submission type from being scheduled for future requirement...

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Managing Generic Entities

For organizations that use Generic Entities (entities other than Schools, Boards or Management Organizations) for storing submissions and assigning requirements, there is an administration screen available for ...

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Cleaning Up Past Due Requirements

If your schools/boards have any past due requirements, the dashboard on the tab in Compliance Center will let you know. To view a list of which requirements are past due, click on the blue area of the "Past D...

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