Help Articles

Access to Multiple Epicenter Organizations

This article provides helpful information if you are a user that has access to more than one Epicenter licensing organization. For example, you might be a school administrator that has access to both your manag...

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How to Use Easy Exports

Epicenter Easy Export You can leverage the power of Epicenter to quickly get the information you need by using the Easy Exports found throughout the various pages. These buttons allow you to download a CSV ...

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Using the Search Filters in Compliance Center

Compliance Center is used to track and access compliance requirements. When first coming into Compliance Center, you are brought to the interactive dashboard on the tab. The remaining tabs, which include , , ...

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Drop-Down Filter Counts

In both Compliance Center and the Task Queue, there are filter bubbles available as shown in the examples below. Compliance Center (Statistics Tab) Drop-Down Filters Task Queue Drop-Down Filters ...

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Questions regarding Compliance Requirement Tasks

If you need more information or have questions regarding a compliance requirement task, please contact your Epicenter System Administrator or contact from your organization. If you do not know who your Adminis...

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Need a Compliance Requirement/Task Extension

If you need a due date for a compliance requirement task extended, please contact your Epicenter System Administrator or contact from your organization.

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Control When You Receive Task Notifications and Reminders

We know that everyone has different preferences. Each user can decide when to receive email notifications and reminders for his/her tasks. This provides the peace of mind that you will be reminded of important ...

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How to Return/Reject a Submission

There are two ways to return a submission back to a submitter: 1) If you have the review or approval task in your queue, you can open the task, change the Submission Status to *Rejected*, select the reason, ent...

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Submission Rejection/Return Email Example

Below is an example of a submission rejection/return email. The email will come from noreply@epicenternow.org and will be sent to the submitter's contact email address. If the submitter doesn't have a contact...

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How to Access Rejected Submissions

Rejected submissions are kept indefinitely.* Follow the steps below to find rejected submissions and the details on the rejection: Option 1: Document Center On the Home page, click to enter Document Ce...

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