Help Articles

Is there a size restriction for file submissions?

When uploading documents to Epicenter, especially large PDFs, it may seem that there are restrictions on the size of the file that can be uploaded into Epicenter. While technically there are no size restriction...

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Generating a Listing of Epicenter Compliance Requirements

If you would like to generate a listing of Epicenter compliance requirements, we recommend using the Export function found on the Summary tab of Compliance Center. Once the Export button is selected, a CSV fil...

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Email Notification for Discussion Note Activity

From within each Board Overview, Management Organization Detail, School Overview, Compliance Requirement Satisfied, Submission Detail, and Task page, there is (if you have permission to view it) a Notes sect...

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Compliance Statistics Percentage Calculations

This article provides an explanation of how each of the percentages displayed in the Compliance Center dashboard is calculated. The percentages are based on the , , and selected. On-time% = # Requir...

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Accurate Percentage in Detail

The Accurate percentage is equal to the Number of Submitted Requirements / (Number of Submitted Requirements + Number of Compliance Rejections/Returns). The blue section of the chart represents the requirements...

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Reports Overview

You can access Reports by selecting the Reports button found on almost all of the web pages within Epicenter. For each report, a brief description is listed based on what the report displays. To view a report...

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Viewing Reports

When opening the first report, it does take a few seconds to load. After viewing the first report, when you go to open other reports, it will be faster.

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Obtaining Screen Shots of Epicenter's Charts and Graphs

If you would like to get a screen shot of any areas in Epicenter, such as the charts found in the Statistics Dashboard of Compliance Center or areas of Performance Center, below are two options: 1. If you use ...

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Updating Information in Board, Management or School Center

If there is information displayed in Board, Management or School Center that is incorrect or missing and it needs to be updated, first go to that Center and see if you have access to the Update button to make t...

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Requirement Calendars - Board and Compliance Center

This help article will provide guidance on leveraging the Calendar tabs found in both Compliance and Board Center. The Calendar allows for a quick visual display of requirements to help users easily see what is...

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