Help Articles

Submission Rejection/Return Email Example

Below is an example of a submission rejection/return email. The email will come from noreply@epicenternow.org and will be sent to the submitter's contact email address. If the submitter doesn't have a contact...

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How to Find Rejected/Returned Submissions

Rejected submissions are kept indefinitely.* Follow the steps below to find rejected submissions and the details on the rejection: Option 1: Document Center On the Home page, click to enter Document Ce...

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Is there a size restriction for file submissions?

When uploading documents to Epicenter, especially large PDFs, it may seem that there are restrictions on the size of the file that can be uploaded into Epicenter. While technically there are no size restriction...

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Generating a Listing of Epicenter Compliance Requirements

If you would like to generate a listing of Epicenter compliance requirements, we recommend using the Export function found on the Summary tab of Compliance Center. Once the Export button is selected, a CSV fil...

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Email Notification for Discussion Note Activity

From within each Board Overview, Management Organization Detail, School Overview, Compliance Requirement Satisfied, Submission Detail, and Task page, there is (if you have permission to view it) a Notes sect...

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Compliance Statistics Percentage Calculations

This article provides an explanation of how each of the percentages displayed in the Compliance Center dashboard is calculated. The percentages are based on the , , and selected. On-time% = # Requir...

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Export Epicenter Calendar to Google Calendar

If you would like to export your Epicenter Calendar to your Google Calendar*, you can follow the steps below: *This is a static export. Whatever you export from Epicenter will not update in Google if it is cha...

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Accurate Percentage in Detail

The Accurate percentage is equal to the Number of Submitted Requirements / (Number of Submitted Requirements + Number of Compliance Rejections/Returns). The blue section of the chart represents the requirements...

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Reports Overview

You can access Epicenter's Reports by selecting the button found on almost all of the pages in Epicenter. For each report, a brief description is listed based on what the report displays. To view a report: ...

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Viewing Reports

When opening the first report, it does take a few seconds to load. After viewing the first report, when you go to open other reports, it will be faster.

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